Amazon Connect Developer End Client: Truist 📍 Location: Atlanta, GA 💰 Rate Cap: $60/hr Required Skills: Strong AWS development experience with Java Amazon Connect Console, Contact Flow Designer, and contact flow blocks AWS Le…
Amazon Connect Developer
End Client: Truist
📍 Location: Atlanta, GA
💰 Rate Cap: $60/hr
Required Skills
Strong AWS development experience with Java
Amazon Connect Console, Contact Flow Designer, and contact flow blocks
AWS Lex development
API proxy creation, dependency library upgrades, and JDK upgrades
Contact routing strategies, queues, and agent configuration
AWS Lambda, S3, and DynamoDB integrations
Git, CI/CD pipelines, and environment deployments
Key Responsibilities
Analyze business requirements and design optimized contact flows.
Improve customer experience and operational efficiency through automation.
Build resilient contact flows to ensure business continuity.
Analyze contact center data, identify trends, and perform root cause analysis.
Collaborate with development, testing, and business teams to deliver effective customer solutions.
Interested in this position?
Review your details and resume before submitting your application.