Lead System Analyst Rate $ 70 W2/C2C Technical Skills: • 12+ years of overall IT experience & 8+ years of hands-on Pega requirement management with center out approach • PCBA certification with good grip on Pega’s Infinity plat…
Lead System Analyst
Location : Charlotte NC
Rate $ 70
W2/C2C
Technical Skills
12+ years of overall IT experience & 8+ years of hands-on Pega requirement management with center out approach
PCBA certification with good grip on Pega’s Infinity platform and Low Code No Code development
Hands on expertise to use Pega BluePrint to drive requirements, visual feedbacks and refinements.
Working experience with Pega Infinity
Expertise in
o JIRA, Pega Scenario Testing, Test Strategy and Data management
o Case Management with Smart Dispute Agentic Automation framework and OOB journeys
o Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features
o Ability to identify dependencies amongst EPICs, Features and User Stories
o Crisp and clear way of defining and tracking user stories, Acceptance criteria
Run Show & Tell sessions with Client as needed.
Provide User Trainings before UAT starts
Support users in creating business scenarios, define quality test data as required
Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards)